Training Qualifications UK has initially been approved to deliver end-point assessment for five of the new apprenticeship standards, and whilst this is just the tip of the iceberg in terms of our plans, it's a great way for us to master a small sample size first and know we are providing everything we need too in order to help learners through their apprenticeship successfully. 

Below you will find the five standards that we have been approved to deliver EPA for, a brief description about the standard and a link to take you through to more information and our brand new apprenticeship standard factsheets. If you have any questions regarding end-point assessment, our handy FAQ page might help.

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Lead Adult Care Worker

This standard is designed for people who have completed prior and/or related apprenticeships in adult care work and wish to gain skills and experience that would allow them to progress into a management role. Along with normal care worker duties, the learner, at the end of the apprenticeship, will be able to provide leadership, guidance and direction at the front line of care delivery, leading and supporting other care workers to comply with accepted standards in residential or nursing homes, day centres or some clinical healthcare settings. After an induction, where the apprentice will complete a Level 3 Diploma in Health and Social Care, the learner will undergo on-the-job training. Once the training is complete, they will undergo a final assessment conducted by a third-party assessor, which will include a situational judgement test of multiple-choice questions and a professional discussion about the learner's performance. The learner can go on to posts supervising other care workers, managing teams and creating an effective service to help individuals maintain their independence, dignity and control. 

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Adult Care Worker

This standard is designed for learners who want to begin their careers in the Health and Social Care industry as Adult Care Workers. After an induction, apprentices will complete a Level 2 Diploma in Health and Social Care and undertake on and off-the-job training. Once the training is complete, and an assessment - including a situational judgement test and a professional discussion about performance - the learner will be able to serve as an Adult Care Worker or Personal Assistant in a residential or nursing home, day centre or clinical healthcare setting, providing high quality and compassionate care and support.

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Commis Chef

This standard is designed for individuals who want to climb the first rung of the ladder of their culinary career by becoming a Commis Chef. In this apprenticeship, the learner will undergo an initial assessment followed by on-the-job training where they will learn how to prepare food, carry out basic tasks and learn skills from a senior chef. After the apprenticeship, the learner will be assessed on their skills and competence and will undergo an on-demand test with situational multiple-choice questions, a practical observation in the kitchen with customer interaction, a creative culinary challenge and a professional discussion with the learner's independent assessor regarding the learner's performance. Once this standard is attained the learner could progress into other roles, like Chef de Partie or Senior Production Chef.

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Hospitality Supervisor

This standard is designed for learners with experience in the hospitality industry wanting to familiarise themselves with management standards norms, preparing them to work across a variety of businesses such as bars, restaurants, cafes, conference centres or hotels. The apprenticeship will consist of an initial assessment, on-the-job training and an assessment conducted by a third-party assessor. The assessment will consist of an on-demand multiple-choice test, a practical observation, a 2,000-5,000 word business proposal and presentation to be presented by the learner and a professional discussion about the learner's performance. Learners that complete this apprenticeship can progress into supervisory or management roles in the hospitality sector.

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Hospitality Team Member

This standard is designed for individuals who want to climb the first rung of the ladder of their hospitality career by becoming a Hospitality Team Member. The apprenticeship will prepare learners to perform various hospitality roles, imparting skills and knowledge specifically designed for the industry, like recognising customer needs, knowing how to match those needs to products and working as part of a team to make customers feel welcomed and cared for. The apprentice will undergo an initial assessment and on-the-job training before their end-point assessment, which will include an on-demand multiple-choice question test, a practical observation of performance and skills, an 800-1,200 word assignment demonstrating knowledge gained and a professional discussion about the learner's progress. This standard was developed with the input from a trailblazer group that includes Hilton Worldwide, Mitchells and Butler, The Spirit Pub Company, McDonald's UK and PGL.

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Hair Professional

This standard is designed for would-be apprentices who want to begin their careers in the hair and beauty / barbering industries. During the apprenticeship, the apprentice will be able to choose between two distinct Hair professional streams: the hair stylist stream for servicing men and women and the barbering stream for servicing men in particular. Apprentices will complete a Level 2 Diploma in Barbering / Women’s and Men’s Hairdressing during their course of learning. The end-point assessment will include a practical assessment and subsequent oral questioning. Once completed, the learner will be able to serve as a Hair Professional in a salon or barber shop and provide quality services cutting and finishing all types of hair.

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Business Administrator

This standard is designed for potential apprentices who want to begin their careers in administration. The apprenticeship can last for up to 18 months. The apprentice will learn highly transferrable skills, knowledge and behaviours, gaining a firm grounding in organisational operations and functional processes. After the apprenticeship and the end-point assessment - which includes a knowledge test, portfolio-based interview and project/improvement presentation - the successful apprentice will be able to apply what they learned in almost all sectors, in small to large organisations in the public, private and charitable sectors.

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Customer Service Practitioner

This standard is designed for would-be learners wanting to begin their career in customer service. During this apprenticeship, the apprentice will learn vital skills, including how to conduct themselves as a representative of their company and brand with on and off-the-job training. Once the training is complete and the end-point assessment – including an apprentice showcase, a practical observation and a professional discussion - is completed, the apprentice will be able to serve in a wide range of industries, from manufacturing to marketing, civil engineering to the civil service.

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Team Leader / Supervisor

This standard is designed for would-be apprentices wanting to begin their career in management. During this apprenticeship, the apprentice will attain a Level 3 Diploma in Management (QCF). Once the on and off-the-job training is complete and the end-point assessment – including a knowledge test, structured competency-based interview, submission of portfolio and a professional discussion of their CPD activity - is completed, the apprentice will be able to serve in a range of sectors where teams of people need coordination, inspiration and management.

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Operational / Departmental Manager

This standard is designed for would-be apprentices who have completed prior and/or related apprenticeships in management and wish to gain the skills and experience to progress into a senior management role. By the end of the apprenticeship, the apprentice will be able to develop operational plans, oversee projects, manage and lead teams, recognise and nurture talent and coach and mentor upcoming staff. During their training, the apprentice will complete a Level 5 Diploma in Management and Leadership (RQF). Once the training and end-point assessment – including a knowledge test, structured competency-based interview, portfolio assessment, a work-based project, presentation and Q&A session and a professional discussion – is complete, the apprentice will be able to go on to posts supervising and managing people and projects in any number of industries, occupying roles such as Operations Manager, Regional Manager, Divisional Manager, Department Manager and other specialist roles.

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