A business administrator will have, under their belt, a wide set of skills that could give them a prospective place in virtually every sector of work there is, in small and large businesses, in the public and private sectors. A business administrator may be able to work on their own or as part of a team developing, implementing, maintaining and improving administrative services. The skills, behaviours and knowledge they attain in their apprenticeship will ultimately direct them upwards towards the responsibilities of management and upper management.

Their job will be to know their department, division and the business inside and out: to support and engage with different parts of the organisation and on occasion interacting with internal and external customers. It will be their job, wherever they are, to improve administrative efficiency by working within and across teams and resolving problems when they crop up. Flexibility will be the name of their game: successful apprentices will need to be able to develop a very wide set of skills that will help them in as many situations as possible.

To be a business administrator, the apprentice must work efficiently, have a positive attitude, have excellent communication skills and adopt a proactive approach to developing skills. They must be decisive, show initiative and problem-solving skills and even may have to develop people management, mentoring and coaching abilities in order to support their team.

Level: 3
Duration: between 12 and 18 months
Funding Band: 7 (£5,000) 
Review date: The apprenticeship should be reviewed after 3 years

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Mandatory Content

Functional Skills: 
TQUK Level 2 Award in Functional Skills English (QCF)
TQUK Level 2 Award in Functional Skills Mathematics (QCF)


End-Point Assessment

The end-point assessment for this apprenticeship standard will consist of three section: a knowledge test, a portfolio-based interview and a project presentation. For the knowledge test, the apprentice will undertake a multiple-choice test to last a maximum of 60 minutes and include 50 equally-weighted questions. The test is to be completed online and requires invigilation.

The portfolio-based interview will last for 30-40 minutes and will assess the apprentice's competence, self-reflection, judgement and understanding of their entire apprenticeship. It will consist of 8-12 pages of material and a practical observation/evaluation by the employer which could include acknowledgement of a skill shown or evidencing work completed on particular project.

The project presentation will be a presentation delivered by the apprentice to the appprentice assessor. The presentation should last 10-15 minutes with a further 10-15 mintes Q&A session. The presentation should summarise the apprentice's capacity for planning and organisation, project management, ability to demonstrate quality standards and an ability to make decisions.

More Information

If you would like to know more about the Business Administrator apprenticeship standard and how TQUK can help with the assessment of this apprenticeship, please contact the team by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. where a member of our EPA team will be on hand to discuss and answer any questions or queries.