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When children exhibit behaviour that challenges, it can prove very tough and distressing for those looking after the child. This especially resonates when the child’s behaviour has become a recurrent issue or continues to negatively impact the enjoyment or learning of other children.

Furthermore, when you’re not the child’s parents – in the case of teachers, activity leaders and childcare staff – you’re often left wrestling with another set of difficult questions such as “How do I approach the issue with the child’s parents?”, “What happens if I overstep the mark when intervening?”, or “At what point should I escalate the issue or inform other parents?”.

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Welcome to the latest article in our 'View from the Inside' series as we sit down with our Assessment Officer and all round question writing extraordinaire, Phil Wall.

On a day to day basis, you will find Phil managing, populating, updating and refining our question banks to provide the best possible assessment for our learners. He also supports the production of exam papers; liaises with subject experts; analyses item, paper and qualification performance; and handles assessment-related enquiries from our centres. All in all, he's a busy chap.

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qualifications for apprenticeships

Our Qualifications Team is always on the cutting edge, creating new and in-demand qualifications. This month, we’re putting the spotlight on three new qualifications for apprenticeships that we deliver End-Point Assessment (EPA) for. These apprenticeships are:

  • Healthcare Assistant Practitioner;
  • Customer Service Practitioner; and
  • Customer Service Specialist.

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Two women researching how to become a TQUK centre

As one of the largest and fastest-growing Awarding Organisations in the UK, TQUK gets a lot of questions from potential Centres about how they can gain Centre Recognition.

Here, we’ll list all the different ways you can use to apply for Centre Recognition, along with everything you’ll need to have in place to be successful.

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Qualifications Update June 2019

Our Qualifications Team is always on the cutting edge, creating new and in-demand qualifications for centres all over the UK. Here's what they've been up to this month! 

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