Develop business leaders of the future with our End Point Assessment
Business and Administration as a sector in its own right spans a whole host of career paths and opportunities, in practically every industry.
That may be why it was the 2nd most popular apprenticeship sector in the UK as of 2021/2022 (gov.uk), with over 77,000 people starting a business and administration apprenticeship in that period.
TQUK’s Business Standards
As an End Point Assessment Organisation (EPAO) Training Qualifications UK awards a number of standards in or adjacent to the sector, including, but not limited to:
TQUK Level 3 End Point Assessment for ST0070 Business Administrator
TQUK Level 2 End Point Assessment for ST0072 Customer Service Practitioner
TQUK Level 3 End Point Assessment for ST0071 Customer Service Specialist
TQUK Level 3 End Point Assessment for ST0122 Digital Marketer
With those four standards alone, there a few limits on the range of industries in which an apprentice can put their skills to use.
These roles call upon people who thrive in a team, usually working alongside multiple departments, with a highly varied day-to-day professional life.
Business Administrators for instance show excellent administrative skills, alongside strong knowledge of the product or service their business delivers.
Those aiming for a career within Customer Service must utilise an understanding of the customer and their needs, and apply that alongside superb communication skills.
At Training Qualifications UK, we're particularly proud of our own Customer Service Team, who support our clients and their learners on a daily basis with a combination of swiftness, honesty, empathy, and most importantly, treating people like human beings.
Speaking of treating people like human beings, for every single EPA we award, we conduct a live planning session with your apprentice, you and the employer - to ensure they feel comfortable and respected, and are set to achieve their best possible outcome when it comes to the assessment:
“The assessment planning meeting is a fantastic opportunity for the apprentice to meet their End Point Assessor. We discuss all aspects of their End Point Assessment, ensuring the apprentice feels fully prepared for each component. We’ve found the live planning session to be invaluable for the apprentice to ask any questions, have a sound understanding of their End Point Assessment, and put a face and a name to their assessor.”
How do we ensure quality of End Point Assessment for you and your apprentices?
With such an onus on the importance of communication within the Business Admin sector, we'd be remiss to not provide you and your learners with impeccable communication throughout the process of End Point Assessment.
That's why delivering End Point Assessment with TQUK means:
a live planning session, for your learner to meet their assessor, and feel comfortable moving towards assessment.
a dedicated Account Manager, for all your needs, queries, and issues around End Point Assessment.
industry Leading SLAs not only in how we deliver End Point Assessment, but the swiftness we conduct it with.
and superb Customer Service, always ready to pick up the phone at 03333 583 344.
Do you already deliver apprenticeships within the Business Administration sector? If you're struggling with mediocre service, complex prices, and a poor End Point Assessment experience for your learners and are looking for a change, we’d love to hear from you.
What is End Point Assessment?
End Point Assessment (EPA) is the final stage of an apprenticeship. Designed to impartially assess whether an apprentice has developed the skills, knowledge and behaviour as outlined in a given apprenticeship's standard.
What is an End Point Assessment Organisation?
An End Point Assessment Organisation (EPAO) is the independent Awarding Body that conducts that impartial assessment.
What does an End Point Assessor do?
An End Point Assessor is the individual who assesses whether an apprentice has achieved the industry-specific skills, knowledge and behaviour required of their apprenticeship standard.